Nagaland Health Protection Society launches IndusInd Health Mitra.
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DIMAPUR — The Nagaland Health Protection Society (NHPS), in partnership with Reliance General Insurance Company Limited (RGICL), on December 16 announced the official launch of IndusInd Health Mitra (IHM), a mobile- and web-based digital health consultation platform.
The service will be available free of cost for an initial period of three months to all eligible beneficiaries under Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY) and Chief Minister Health Insurance Scheme (CMHIS) in Nagaland, a DIPR report stated.
The launch of IHM marks a significant step towards strengthening access to quality healthcare across the state, particularly for communities residing in remote and hard-to-reach areas.
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Through the platform, beneficiaries can consult qualified doctors and specialists from across India via secure video and audio consultation, eliminating the need for travel or physical hospital visits for routine medical advice.
IndusInd Health Mitra has been designed to complement existing healthcare services by providing timely medical guidance, follow-up consultations, and second opinions.
“The initiative aims to promote early diagnosis, facilitate prompt medical attention, and help reduce avoidable hospital admissions, thereby improving overall health outcomes for beneficiaries,” the report stated.
Key features and objectives of IHM
• Alternative access to medical advice for residents in difficult-to-reach and underserved locations
• Follow-up consultations and second opinions supported through a secure digital medical record system
• Early diagnosis and timely medical intervention to prevent complications and unnecessary hospitalisations
• Access to a wide network of experienced doctors and specialists across India
The IHM platform has been custom-designed for Nagaland and is developed, serviced, and continuously monitored by Purple Health Pvt. Ltd., a pioneer in techno-medical digital health solutions.
Beneficiary authentication
Access to the application is exclusively available to eligible AB PM-JAY and CMHIS beneficiaries. Users can log in using their AB PM-JAY/CMHIS Card, and the mobile number registered with the card.
Beneficiaries whose registered mobile numbers are outdated or inaccessible, may update their details at the nearest PMAM or CSC centre, ensuring uninterrupted access to the service.
App availability: App name - Indus Health Mitra (IHM); platforms - Android and iOS
Download links: Android - https://play.google.com/store/apps/details?id=com.ihm.ihmassist; iOS - https://apps.apple.com/in/app/indus-health-mitra/id6753679535; user manual link – https://cmhis.nagaland.gov.in/category/indus-health-mitra
For any technical assistance regarding the app, one may contact 86550 27129
“The launch of IndusInd Health Mitra underscores the commitment of the Government of Nagaland, NHPS, and its partners to leverage digital innovation for inclusive, accessible, and citizen-centric healthcare delivery across the state,” it added.