Nagaland Food and Civil Supplies department endeavours to strengthen service delivery

DIMAPUR — With an aim to enhance existing structures and processes including embracing technology integration into the system, the Department of Food and Civil Supplies (F&CS) held a coordination meeting with its advisor, KT Sukhalu, on July 29 at its directorate in Dimapur.

Speaking in the meeting, the advisor shared his insights on enhancing departmental efficiency in view of the department’s transformation to IT based platforms for all its activities. He also emphasised the importance of equipping staff with the necessary skills in information technology, given the department’s increasing reliance on digital platforms.

He also urged the department officials to continue sensitising the public and all the stakeholders to adapt to the new technological applications introduced in the public distribution system.

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He further encouraged the officials to rededicate themselves to public service, stressing that welfare schemes must be effectively implemented and delivered at the grassroots through district officers.

Also speaking on the occasion, the secretary of F&CS, Wonchio Odyuo, urged everyone to work with sincerity, honesty and transparency to improve service delivery. He also emphasised the need for coherent and collaborative efforts across all levels.

In his welcome address, the director of F&CS, Vekhoyi Chakhesang, underlined the significance of working in a coordinated manner and sought the cooperation of all officers to strengthen the department in delivering quality services to the public.

An update from the department stated that its MIS team made a presentation on the ration card management system (RCMS) and integrated Aadhaar-enabled supply chain management (IAeSCM) under SMART PDS. It added that the upcoming implementation of the vehicle location tracking system (VLTS), as mandated by the Government of India to monitor real-time vehicle movement, was also highlighted.

Besides, the department shared updates on ongoing initiatives such as route optimisation to reduce transportation costs of food grains and the installation and integration of electronic weighing scales (EWS) with ePoS devices across all fair price shops (FPS).

Additionally, it was informed that the Ministry of Consumer Affairs, Food & Public Distribution, GoI, would soon launch new mobile applications including Mera Ration App, Anna Mitra and Anna Sahayata App.

Delivering the vote of thanks, Dr. Kapenlo Thong, joint director, has sought continued cooperation and dedication from all the officers and staff to fulfill the department’s mission in serving the public effectively.