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DIMAPUR — In a bid to enhance passenger convenience and make the process of booking tickets easier, Indian Railways has withdrawn the outer limit of geo-fencing restrictions on UTS on the mobile app.
A press release issued by NFR chief PRO, Sabyasachi De, stated that this was a part of the digitisation initiative with a view to promoting the three Cs– contactless ticketing, cashless transaction and customer convenience and experience while booking tickets.
Previously, tickets could not be booked if passengers were inside the station or at home. Railways geo-fencing restricted commuters from booking their tickets. People could not book unreserved tickets and platform tickets within a 20km to 50km radius of a station.
It informed commuters that after the withdrawal of the outer limit of geo-fencing, commuters can now book tickets from any location to any destination, from the convenience of their home. However, commuters need to reach station premises within two hours of booking tickets. It added that they will be unable to book tickets via the app inside the station.
One of the advantages of using the UTS mobile app is that passengers will receive a 3% bonus while recharging their R-Wallet for unreserved ticket bookings through the app.
This was with a view to enhancing efficiency in booking and purchasing unreserved tickets, reducing long queues at ticket counters and encouraging users to shift to a digital booking procedure, it stated.