NEW DELHI — OpenAI now supports 3 million paying business users of ChatGPT, up
from 2 million announced in February earlier this year, it announced on
Thursday.
The milestone reflects increasing demand for ChatGPT
products as more businesses seek AI that enables them to work more productively,
efficiently, and strategically, said the company.
To provide companies with even more sophisticated,
AI-powered tools, an expansive set of new workplace products have arrived in
ChatGPT.
While workers can currently use ChatGPT for quick
answers, connectors (beta) are a set of integrations that empower every worker
with instant access to their company's collective insights, making them more
productive, effective, and informed. Admins can also provision which connectors
to enable at the workspace level.
Connectors are now available with Dropbox, Box,
Sharepoint, OneDrive, and Google Drive and workers can use them to quickly find
granular data from their third-party tools without leaving ChatGPT, said
OpenAI.
For example, a researcher could use the Box connector to
quickly retrieve quarterly sales metrics from PDFs or spreadsheets stored in
Box. ChatGPT will structure and clearly present the data - and respect your
organisation’s existing permissions on the user level - from those documents,
with citations.
Additionally, deep research connectors (beta) are now
available with HubSpot, Linear, as well as many popular Microsoft and Google
tools.
These build on Deep Research, an agent that conducts
multi-step research for complex tasks, by gathering, synthesising, and
presenting information from third-party tools and the web. Users can combine
external data with company insights to produce a more comprehensive set of
findings similar to a research analyst’s report.
Connectors are currently available to all Team,
Enterprise, and Edu users. Customers can also use MCP to securely connect any
of their tools — including proprietary systems — to ChatGPT deep research in a
standardised way.
MCP is quickly becoming the industry standard for
extending AI models in an open, flexible way. That’s why we’re bringing support
to ChatGPT Team, Enterprise, Plus, and Pro, in addition to the API support
announced last month.
Record mode in ChatGPT enables Team users to record and
transcribe meetings or brainstorming sessions, automatically generating clear
notes, timestamped citations, and AI-powered suggestions.
The feature also seamlessly integrates with internal
information like documents and saved files, making it easier to recall past
decisions or follow-up actions, said the company.