NFR continues to undertake various initiatives to improve customer interface

DIMAPUR — Northeast Frontier Railway (NFR) has been adopting several initiatives to improve the freight transportation and to provide better customer interface.

As parts of such initiatives, few more stations have been opened for handling of both inward and outward goods traffic during the month of June to facilitate easier transportation of various goods by different segments of customer, informed NFR in an update.

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To improve customer interface and augment freight revenue, New Guwahati station (NGC) under Lumding division is being opened for handling of inward livestock to be transported through parcel vans w.e.f from June 26.

From June 16 for a period of six months, Mirza station under Rangiya division has been permitted for functioning as an alternative goods terminal for both inward & outward of goods to Azara station.

On an experimental basis, Lumding division has successfully ensured loading of 200 packets of locally grown pineapples which are of high demand in various parts of the country from Dharmanagar in Tripura to New Delhi by Tejas Rajdhani Express during the month of June.

Improvement of customer interface and opening of new terminals leads to increase loading and unloading of freight trains, as a result of which revenue of NFR will significantly grow in upcoming years, the update further informed.