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DIMAPUR — The Department of Power has notified that the new electricity tariff for all consumers, as per the Tariff Schedule for FY 2024–25, has come into effect on April 1, 2024.
In a press statement, it was informed that existing prepayment consumers (standalone pre-paid metres) will receive a one-time recharge token with updated tariffs on their next recharge. For genus metres, this will be a 120-digit recharge code, and for secure metres, a 40-digit recharge code.
Standalone pre-paid consumers have been requested to enter these digits in the same manner as the usual recharge token. Subsequent recharge tokens for the current financial year will consist of 20 digits only.
Consumers facing difficulties may seek assistance by contacting the pre-paid helpline at the following numbers: 7629865368 (Kohima) and 8415900400 (Dimapur and Chümoukedima).
It was also mentioned that the pre-paid consumer service points in Kohima include SDO (E), Sub-Division-I, Chandmari, and West Road Mall, Jail Colony. In Dimapur, it includes Jain Temple Road, Marwari Patti, and the Department of Power Customer Care Centre near the flyover, Burma Camp.
All standalone prepayment consumers have been advised to use the department's portal at prepaid.dopn.gov.in to make recharges.