NECTAR launched a Grievance Redressal Mechanism portal for Lighthouse School Complexes in Kohima.
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DIMAPUR — The Nagaland Education Project – The Lighthouse (NECTAR) under the Department of School Education (DoSE) launched a Grievance Redressal Mechanism (GRM) portal for Lighthouse School Complexes (LSC) during a one-day orientation for district-level LSC School Related Gender Based Violence (SRGBV) committees at Hotel De Oriental, Kohima.
It was inaugurated by Alun Hangsing, Chairman, Nagaland State Commission for Protection of Child Rights (NSCPCR). According to an update, the portal will ensure the anonymity of the complainant with automated features that will directly notify the concerned committee.
In the keynote address, Hangsing highlighted how nations that have taken child rights seriously in the past have prospered and achieved a high Human Development Index.
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He stated that, given the significance of child rights, the Indian Parliament has instituted the National Commission for Protection of Child Rights (NCPCR), and subsequently, the Nagaland State Commission for Protection of Child Rights (NSCPCR) was also established.
Stating that the LSC SRGBV committee members have an immense responsibility, Hangsing exhorted them to effectively implement the policies, as the collective aim is for a better future and to be on par with other nations.
Earlier, delivering the welcome note, Shashank Pratap Singh, Principal Director of DoSE and Project Director of NECTAR, stated that the creation of a GRM is mandated by court directives as well as the United Nations and the World Bank.
Singh underlined the crucial responsibility of the committee members and stated that since schools are an extension of the home and family, school heads and teacher counsellors must ensure a safe and friendly atmosphere for the students.
Singh also urged the committee members to handle juvenile cases of gender-based violence sensitively with counselling support.
The one-day orientation was attended by 97 participants from all the districts. The sessions included an introduction to SRGBV, case profiling, and case redressal to enhance the capacity of the 17 district-level SRGBV committees across Nagaland.
The committee comprises the following ten members: district child protection officer as chairperson; LSC administrator as secretary; chairperson of the Child Welfare Committee as member; juvenile officer (Special Juvenile Police Unit) as member; project coordinator of Childline as member; DHEW district mission coordinator as member; Sakhi One Stop Centre representative as member; students’ union representative as member; teacher counsellor as member; and two school students (one male and one female) as members.
During the pilot phase, the newly launched GRM portal will be operational in the LSCs, and it will eventually cater to all government schools across the state.