National Quality Assurance Standards external assessment held at Chukitong PHC in Wokha district to improve health service quality.
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DIMAPUR — The National Quality Assurance Standards (NQAS) external assessment for certification was conducted at Chukitong Primary Health Centre (PHC) in Wokha district on June 27 and 28.
The external assessors were Dr. Zunikar Ali, Senior Medical Officer, RNB Civil Hospital, Kokrajhar, Assam, and Dr. Ira Jain, Quality Head, Bhagwati Hospital, New Delhi.
According to an update, welcoming the external assessors, Dr. Thungchanbemo Ezung, Chief Medical Officer, Wokha, urged the medical staff to give their best effort during the assessment.
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A brief profile of the health centre was presented by Dr. Wobenthung Kithan, Medical Officer, Chukitong PHC. He outlined the manpower status, infrastructure, services, and facilities available at the health centre.
Dr. Wobenthung thanked the civil society leaders of Chukitong for their continuous support of the health centre during the preparation for the NQAS assessment.
Dr. Jain said the NQAS is not a fault-finding assessment but a fact-finding exercise by comparing the parameters and sought the cooperation of the staff. She informed that they would be conducting the assessment according to the NQAS checklist and described the assessment as an open book exam.
The NQAS is an initiative of the Ministry of Health and Family Welfare, New Delhi, to improve the quality of health services in public health facilities, covering areas such as service provision, patient rights, infection control, and quality management.