- NEW DELHI — Mid-sized Global Capability Centers (GCCs) are experiencing
unprecedented growth in India, outpacing the overall GCC market with a 6.2 per
cent compound annual growth rate (CAGR) compared to the market average of 4.5
per cent, according to a report released on Thursday.
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- According to the Inductus GCC survey, India will see over
120 new mid-market GCCs by 2026 with the potential of creating 40,000 new jobs,
building on the existing base of over 800 centres currently, employing 220,000
professionals.
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- The mid-market GCC segment in the country is projected to
see a 15-20 per cent revenue increase between 2024-2026, reflecting the strong
confidence global companies are placing in these operations.
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- The report states that these mid-size operations
employing between 200-1,000 professionals are rapidly becoming the strategic
preference for global companies seeking specialized expertise and operational
flexibility.
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- It found that 65 per cent of mid-sized corporations plan
to increase their GCC investments over the next two years, viewing their Indian
operations as crucial to advancing their innovation agendas.
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- Companies report substantial cost benefits, with 30-40 per
cent reductions by leveraging Indian GCCs compared to other global locations.
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- This allows organisations to reallocate savings toward
innovation and other strategic initiatives. Mid-market GCCs already account for
nearly 50 per cent of India's total GCC ecosystem as of 2024, demonstrating
their growing dominance in the market.
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- The Delhi-NCR region, particularly Noida and Greater
Noida, is emerging as a preferred destination for these centers, creating
significant economic impact through job creation, infrastructure development,
and growth of ancillary services. The expansion of these centres into tier-2
and 3 cities is leading to increased local employment opportunities and broader
regional economic development, the report states.
