Dimapur, Sep. 11 (EMN): The department of Power, Nagaland (DoPN) has launched the IT electricity billing system under the Restructured Accelerated Power Development and Reforms Programme (R-APDRP) scheme of the government of India in nine towns of Nagaland.
A press release from DoPN informed on Wednesday that the new IT billing system will be introduced for electricity consumers of Chümoukedima, Dimapur, Kohima, Mokokchung, Mon, Phek, Tuensang, Wokha and Zunheboto.
“Under the new IT billing system each consumer is identifiable with respect to the electricity service pole and the distribution transformer from where the power supply to the locality/wards/colonies are being catered,” read the statement.
The DoPN further informed that there have been complaints from consumers about receiving “abnormal bills” and attributed it to the “shortcomings at the initial stage of introduction of the new system”. They have already “launched an extensive validation/spot verification exercise for identification and correct tagging of all electricity consumers to the respective transformers and poles” in order to rectify the lapses, it stated. The process is set to be completed by November 2019.
Urging for the cooperation of all consumers “to make this exercise a success,” the DoPN informed that an authorised team would be collecting the necessary details from the consumers from their premises.
Furthermore, it stated that “consumers receiving computerised bills including that of the Spot Billing Machine (SBM) bills are requested to insist for signing on counter foil of the bills received to ensure authentication of actual bill delivery and accurate billing.”