Dimapur Airport authorities have denied overcharging allegations, stating that a five-minute grace period is allowed for pick-ups and drop-offs before parking fees apply.
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DIMAPUR — The Dimapur Airport authorities on Sunday denied allegations of overcharging by parking staff, stating that a five-minute grace period is provided for pick-ups and drop-offs, and parking fees are applicable only after that duration.
The clarification came amid complaints from passengers who alleged that they were charged between INR 35 and INR 40 even when they entered the airport premises briefly to drop someone off and exit within minutes.
Responding to the allegations, the Director of Dimapur Airport said there is no charge for entering the airport and that vehicles are allowed a five-minute window for pick-ups and drop-offs. Parking charges, he said, apply only if a vehicle stays beyond the stipulated time.
“Every airport has its own rules, and at Dimapur airport, a five-minute grace period is allowed,” the director said, adding that parking rates for different categories of vehicles and time slots are displayed on a board at the airport.
He also informed that parking management at the airport has been outsourced to seven agencies. In case of grievances, passengers can approach the airport office or contact the phone numbers listed on the Airport Authority of India (AAI) Dimapur website, provided they have proof of the alleged overcharging.
According to information available on the AAI Dimapur website under the ‘Park and Fly’ section, parking rates are listed as INR 50 for buses, INR 35 for cars and INR 15 for other vehicles. However, while the rates are specified, the website does not mention the time duration for which the charges apply.
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